Helping members
When UNISON members face problems at work, the first person they should turn to is their UNISON steward. Being confident about how you advise the member is a critical first stage. Having a Case Form at hand to help the member record all the aspects of the problem shows that you have an efficient approach. Knowing how to advise the member - what should be done - comes next. Find out more...
Working with the employer
UNISON branches and stewards have always got involved in local bargaining, but now they are concerned with a far wider range of issues than a few years ago. Privatisation, contracting out and employers' policies mean that much more is dealt with at local level. Find out more...
Recruiting members
One of the most vital jobs of a steward is to recruit new members. Organised workplaces with a high density of union membership means UNISON will have much greater influence with local management and with employers.
Members will have a stronger sense of confidence and ability to change things, together with much higher chances of winning recognition in non-recognised workplaces. Find out more...